{"id":12420,"date":"2026-07-28T08:52:33","date_gmt":"2026-07-28T01:52:33","guid":{"rendered":"https:\/\/microsoft.cmctelecom.vn\/microsoft-365-copilot-giup-to-chuc-phi-loi-nhuan-tang-nang-suat-va-hoa-nhap\/"},"modified":"2026-07-28T09:55:10","modified_gmt":"2026-07-28T02:55:10","slug":"microsoft-365-copilot-giup-to-chuc-phi-loi-nhuan-tang-nang-suat-va-hoa-nhap","status":"publish","type":"post","link":"https:\/\/microsoft.cmctelecom.vn\/en\/microsoft-365-copilot-giup-to-chuc-phi-loi-nhuan-tang-nang-suat-va-hoa-nhap\/","title":{"rendered":"Microsoft 365 Copilot gi\u00fap t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn t\u0103ng n\u0103ng su\u1ea5t v\u00e0 h\u00f2a nh\u1eadp"},"content":{"rendered":"

C\u00e1c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn \u0111ang t\u00edch c\u1ef1c \u1ee9ng d\u1ee5ng Microsoft 365 Copilot \u0111\u1ec3 kh\u00f4ng ch\u1ec9 t\u0103ng n\u0103ng su\u1ea5t m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y m\u1ea1nh m\u1ebd v\u0103n h\u00f3a h\u00f2a nh\u1eadp trong n\u1ed9i b\u1ed9 v\u00e0 lan t\u1ecfa s\u1ef1 c\u00f4ng b\u1eb1ng ra c\u1ed9ng \u0111\u1ed3ng. Tr\u1ee3 l\u00fd AI n\u00e0y \u0111ang tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c, gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c gi\u1ea3i ph\u00f3ng ngu\u1ed3n l\u1ef1c \u0111\u1ec3 t\u1eadp trung v\u00e0o s\u1ee9 m\u1ec7nh c\u1ed1t l\u00f5i.<\/p>\n

Th\u00f4ng qua hai v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh l\u00e0 h\u1ec7 th\u1ed1ng th\u01b0 vi\u1ec7n Arapahoe Libraries v\u00e0 qu\u1ef9 McKnight Foundation, Microsoft \u0111\u00e3 cho th\u1ea5y c\u00e1ch AI c\u00f3 th\u1ec3 khu\u1ebfch \u0111\u1ea1i t\u00e1c \u0111\u1ed9ng x\u00e3 h\u1ed9i b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5, ph\u00e1 v\u1ee1 r\u00e0o c\u1ea3n v\u00e0 khai ph\u00e1 nh\u1eefng g\u00f3c nh\u00ecn m\u1edbi.<\/p>\n

Microsoft AI trong th\u1ef1c ti\u1ec5n<\/h2>\n

C\u00f4ng ngh\u1ec7, \u0111\u1eb7c bi\u1ec7t l\u00e0 AI, c\u00f3 ti\u1ec1m n\u0103ng to l\u1edbn trong vi\u1ec7c th\u00fac \u0111\u1ea9y c\u00e1c gi\u00e1 tr\u1ecb m\u00e0 nhi\u1ec1u t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn theo \u0111u\u1ed5i, ch\u1eb3ng h\u1ea1n nh\u01b0 h\u00f2a nh\u1eadp v\u00e0 c\u00f4ng b\u1eb1ng. Arapahoe Libraries, m\u1ed9t h\u1ec7 th\u1ed1ng th\u01b0 vi\u1ec7n ph\u1ee5c v\u1ee5 c\u01b0 d\u00e2n tr\u00ean 800 d\u1eb7m vu\u00f4ng \u1edf Colorado, v\u00e0 McKnight Foundation, m\u1ed9t qu\u1ef9 gia \u0111\u00ecnh t\u01b0 nh\u00e2n \u1edf Minnesota chuy\u00ean v\u1ec1 h\u00e0nh \u0111\u1ed9ng kh\u00ed h\u1eadu v\u00e0 c\u00f4ng b\u1eb1ng ch\u1ee7ng t\u1ed9c, l\u00e0 nh\u1eefng \u0111\u01a1n v\u1ecb \u0111\u00e3 s\u1edbm \u00e1p d\u1ee5ng Microsoft 365 Copilot.<\/p>\n

\n\"H\u00ecnh
\n<\/figure>\n

C\u00e1c t\u1ed5 ch\u1ee9c n\u00e0y \u0111\u00e3 s\u1eed d\u1ee5ng tr\u1ee3 l\u00fd AI tr\u00ean hai m\u1eb7t tr\u1eadn quan tr\u1ecdng: \u00e1p d\u1ee5ng Copilot \u0111\u1ec3 t\u0103ng c\u01b0\u1eddng s\u1ef1 h\u00f2a nh\u1eadp trong n\u1ed9i b\u1ed9, \u0111\u1ed3ng th\u1eddi t\u1eadn d\u1ee5ng AI \u0111\u1ec3 t\u0103ng n\u0103ng su\u1ea5t v\u00e0 s\u00e1ng t\u1ea1o, gi\u1ea3i ph\u00f3ng nh\u00e2n vi\u00ean \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 \u0111\u1ed5i m\u1edbi v\u00e0 t\u1ea1o ra nhi\u1ec1u ti\u1ebfn b\u1ed9 h\u01a1n.<\/p>\n

\n

Ch\u00fang t\u00f4i c\u1ea7n qu\u1ea3n l\u00fd c\u00e1c ngu\u1ed3n l\u1ef1c c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m. Copilot l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ch\u00fang t\u00f4i s\u1eed d\u1ee5ng, cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi k\u1ebft n\u1ed1i, th\u1ed1ng nh\u1ea5t v\u00e0 c\u00f9ng nhau ti\u1ebfn v\u1ec1 ph\u00eda tr\u01b0\u1edbc v\u1edbi s\u1ee9 m\u1ec7nh c\u1ee7a m\u00ecnh.
\n\u2013 Trisha Harms<\/strong>, Senior Communications Officer, McKnight Foundation<\/p>\n<\/blockquote>\n

Th\u00fac \u0111\u1ea9y h\u00f2a nh\u1eadp t\u1eeb b\u00ean trong<\/h2>\n

C\u1ea3 Arapahoe Libraries<\/a> v\u00e0 McKnight Foundation<\/a> \u0111\u1ec1u cam k\u1ebft s\u00e2u s\u1eafc trong vi\u1ec7c \u0111\u1ea3m b\u1ea3o nh\u00e2n vi\u00ean v\u00e0 \u0111\u1ed1i t\u00e1c c\u00f3 th\u1ec3 tham gia v\u00e0 \u0111\u00f3ng g\u00f3p m\u1ed9t c\u00e1ch b\u00ecnh \u0111\u1eb3ng v\u00e0o c\u00f4ng vi\u1ec7c quan tr\u1ecdng c\u1ee7a h\u1ecd.<\/p>\n

T\u1ea1i Arapahoe Libraries, t\u1ed5 ch\u1ee9c \u0111\u00e3 \u0111\u1ea7u t\u01b0 gi\u1ea5y ph\u00e9p Copilot cho m\u1ecdi nh\u00e2n vi\u00ean. C\u00e1c t\u00ednh n\u0103ng t\u00edch h\u1ee3p s\u1eb5n tr\u00ean n\u1ec1n t\u1ea3ng Microsoft, bao g\u1ed3m Copilot, \u0111\u00e3 gi\u00fap th\u01b0 vi\u1ec7n tu\u00e2n th\u1ee7 lu\u1eadt v\u1ec1 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn c\u1ee7a ti\u1ec3u bang Colorado. Nh\u00e2n vi\u00ean s\u1eed d\u1ee5ng Copilot \u0111\u1ec3 t\u00ecm ki\u1ebfm th\u00f4ng tin tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng n\u1ed9i b\u1ed9 nh\u01b0 Microsoft SharePoint<\/a>, Outlook<\/a> v\u00e0 Microsoft Teams<\/a>. Th\u1eddi gian tr\u1ea3 l\u1eddi c\u00e1c c\u00e2u h\u1ecfi ph\u1ee9c t\u1ea1p \u0111\u00e3 gi\u1ea3m t\u1eeb 3-5 ph\u00fat xu\u1ed1ng d\u01b0\u1edbi 15 gi\u00e2y. Copilot c\u0169ng t\u00f3m t\u1eaft n\u1ed9i dung tr\u00ean Teams v\u00e0 email th\u00e0nh c\u00e1c b\u1ea3n t\u00f3m t\u1eaft “d\u1ec5 hi\u1ec3u, kh\u00f4ng qu\u00e1 t\u1ea3i”.<\/p>\n

\n

Ch\u00fang t\u00f4i nh\u1eadn th\u1ea5y s\u1ef1 ti\u1ebft ki\u1ec7m th\u1eddi gian \u0111\u00e1ng k\u1ec3, \u0111i\u1ec1u n\u00e0y t\u1ea1o ra m\u1ed9t m\u1ee9c \u0111\u1ed9 minh b\u1ea1ch v\u00e0 kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn tr\u00ean t\u1ea5t c\u1ea3 c\u00e1c nh\u00f3m m\u00e0 ch\u00fang t\u00f4i ch\u01b0a t\u1eebng c\u00f3 tr\u01b0\u1edbc \u0111\u00e2y.
\n\u2013 Anthony White<\/strong>, Director of Innovation and Technology, Arapahoe Libraries<\/p>\n<\/blockquote>\n

T\u01b0\u01a1ng t\u1ef1, McKnight Foundation \u0111ang s\u1eed d\u1ee5ng Copilot \u0111\u1ec3 d\u00e2n ch\u1ee7 h\u00f3a ki\u1ebfn th\u1ee9c t\u1ed5 ch\u1ee9c. Nh\u00e2n vi\u00ean gi\u1edd \u0111\u00e2y c\u00f3 th\u1ec3 d\u1ec5 d\u00e0ng t\u00ecm ki\u1ebfm, t\u1ed5ng h\u1ee3p v\u00e0 b\u1ed5 sung v\u00e0o c\u00e1c t\u00e0i li\u1ec7u c\u1ee7a qu\u1ef9. Copilot c\u0169ng \u0111\u1ec1 xu\u1ea5t c\u00e1c c\u00e1ch c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn c\u1ee7a c\u00e1c b\u00e0i thuy\u1ebft tr\u00ecnh, \u0111\u1ed3 h\u1ecda v\u00e0 t\u00e0i li\u1ec7u. V\u00ed d\u1ee5, Copilot s\u1ebd \u0111\u1ec1 ngh\u1ecb \u0111i\u1ec1u ch\u1ec9nh m\u00e0u s\u1eafc trong b\u00e0i thuy\u1ebft tr\u00ecnh Microsoft PowerPoint<\/a> \u0111\u1ec3 d\u1ec5 ti\u1ebfp c\u1eadn h\u01a1n v\u1edbi c\u00e1c \u0111\u1ed3ng nghi\u1ec7p th\u1ecb l\u1ef1c k\u00e9m ho\u1eb7c m\u00f9 m\u00e0u.<\/p>\n

N\u00e2ng cao c\u00f4ng b\u1eb1ng trong c\u1ed9ng \u0111\u1ed3ng<\/h2>\n

Arapahoe Libraries v\u00e0 McKnight Foundation \u0111\u1ec1u n\u1ed7 l\u1ef1c th\u00fac \u0111\u1ea9y s\u1ef1 c\u00f4ng b\u1eb1ng trong c\u1ed9ng \u0111\u1ed3ng c\u1ee7a h\u1ecd. Arapahoe Libraries \u0111ang s\u1eed d\u1ee5ng Copilot \u0111\u1ec3 ph\u00e2n lo\u1ea1i v\u00e0 t\u00ecm ra c\u00e1c ch\u1ee7 \u0111\u1ec1 t\u1eeb 64.000 ph\u1ea3n h\u1ed3i c\u1ee7a kh\u00e1ch h\u00e0ng. Tr\u01b0\u1edbc \u0111\u00e2y, nh\u1eefng \u0111\u00e1nh gi\u00e1, b\u00ecnh lu\u1eadn v\u00e0 y\u00eau c\u1ea7u n\u00e0y b\u1ecb ph\u00e2n m\u1ea3nh theo t\u1eebng chi nh\u00e1nh v\u00e0 ch\u01b0\u01a1ng tr\u00ecnh. Gi\u1edd \u0111\u00e2y, tr\u1ee3 l\u00fd AI \u0111ang x\u1eed l\u00fd kho th\u00f4ng tin kh\u1ed5ng l\u1ed3 n\u00e0y \u0111\u1ec3 ch\u1eaft l\u1ecdc c\u00e1c c\u00e1ch c\u1ea3i thi\u1ec7n tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p>\n

Ngo\u00e0i ra, Arapahoe Libraries \u0111\u00e3 ch\u1ec9 \u0111\u1ea1o Copilot xem x\u00e9t c\u00e1c ch\u00ednh s\u00e1ch c\u1ee7a m\u00ecnh v\u1ec1 c\u00e1c v\u1ea5n \u0111\u1ec1 ti\u1ebfp c\u1eadn. V\u00ed d\u1ee5, khi t\u1ed5 ch\u1ee9c l\u00ean k\u1ebf ho\u1ea1ch tri\u1ec3n khai cho m\u01b0\u1ee3n m\u00e1y t\u00ednh x\u00e1ch tay Surface \u0111\u01b0\u1ee3c t\u0103ng c\u01b0\u1eddng AI<\/a>, Copilot \u0111\u00e3 gi\u00fap x\u00e1c \u0111\u1ecbnh s\u1ef1 ch\u00eanh l\u1ec7ch trong kh\u1ea3 n\u0103ng di chuy\u1ec3n c\u1ee7a m\u1ed9t s\u1ed1 kh\u00e1ch h\u00e0ng \u0111\u1ebfn c\u00e1c \u0111\u1ecba \u0111i\u1ec3m th\u01b0 vi\u1ec7n, t\u1eeb \u0111\u00f3 ch\u1ec9 ra c\u01a1 h\u1ed9i \u0111\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn c\u00f4ng ngh\u1ec7 tr\u00ean to\u00e0n qu\u1eadn.<\/p>\n

\u0110\u1ed1i v\u1edbi McKnight Foundation, vi\u1ec7c l\u1ef1a ch\u1ecdn Copilot m\u1ed9t ph\u1ea7n \u0111\u1ebfn t\u1eeb cam k\u1ebft \u0111\u1ea1o \u0111\u1ee9c c\u1ee7a c\u00f4ng c\u1ee5 n\u00e0y. Copilot ch\u1ea1y tr\u00ean m\u1ed9t m\u00f4 h\u00ecnh kh\u00f4ng l\u1ea5y d\u1eef li\u1ec7u t\u1eeb c\u00e1c ngu\u1ed3n c\u00f4ng khai, gi\u00fap qu\u1ef9 c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng l\u1ee3i \u00edch c\u1ee7a tr\u1ee3 l\u00fd AI m\u00e0 kh\u00f4ng lo ng\u1ea1i v\u1ec1 v\u1ea5n \u0111\u1ec1 \u0111\u1ea1o v\u0103n hay chi\u1ebfm \u0111o\u1ea1t t\u00e0i s\u1ea3n tr\u00ed tu\u1ec7. B\u1eb1ng c\u00e1ch h\u1ee3p l\u00fd h\u00f3a c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y v\u00e0 v\u01b0\u1ee3t qua c\u00e1c r\u00e0o c\u1ea3n s\u00e1ng t\u1ea1o, tr\u1ee3 l\u00fd AI gi\u00fap nh\u00e2n vi\u00ean t\u1eadp trung v\u00e0o s\u1ee9 m\u1ec7nh c\u1ee7a h\u1ecd \u2014 t\u1eeb th\u00fac \u0111\u1ea9y c\u00f4ng l\u00fd kh\u00ed h\u1eadu \u0111\u1ebfn t\u1ea1o \u0111\u1ed9ng l\u1ef1c kinh t\u1ebf.<\/p>\n

Theo m\u1ed9t nghi\u00ean c\u1ee9u \u0111\u01b0\u1ee3c tr\u00edch d\u1eabn, h\u01a1n m\u1ed9t n\u1eeda s\u1ed1 doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf (SMB) b\u00e1o c\u00e1o r\u1eb1ng chi ph\u00ed ho\u1ea1t \u0111\u1ed9ng c\u1ee7a h\u1ecd \u0111\u00e3 gi\u1ea3m t\u1eeb 1% \u0111\u1ebfn 20% k\u1ec3 t\u1eeb khi \u00e1p d\u1ee5ng Copilot<\/a>.<\/p>\n

\n

B\u1ea5t k\u1ef3 c\u00e1ch n\u00e0o ch\u00fang t\u00f4i c\u00f3 th\u1ec3 t\u0103ng hi\u1ec7u qu\u1ea3 v\u00e0 n\u0103ng su\u1ea5t \u0111\u1ec1u c\u00f3 ngh\u0129a l\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 l\u00e0m \u0111\u01b0\u1ee3c nhi\u1ec1u h\u01a1n cho v\u00e0 c\u00f9ng v\u1edbi c\u00e1c \u0111\u1ed1i t\u00e1c t\u00e0i tr\u1ee3 c\u1ee7a m\u00ecnh. \u0110i\u1ec1u \u0111\u00f3 t\u1ea1o ra s\u1ef1 kh\u00e1c bi\u1ec7t l\u1edbn v\u1ec1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 m\u00e0 ch\u00fang t\u00f4i c\u00f3 th\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c b\u00ean ngo\u00e0i c\u00e1c b\u1ee9c t\u01b0\u1eddng c\u1ee7a m\u00ecnh.
\n\u2013 Trisha Harms<\/strong>, Senior Communications Officer, McKnight Foundation<\/p>\n<\/blockquote>\n

Kh\u00e1m ph\u00e1 gi\u1ea3i ph\u00e1p AI cho t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn<\/h2>\n

C\u00e1c c\u00e2u chuy\u1ec7n th\u00e0nh c\u00f4ng t\u1eeb Arapahoe Libraries v\u00e0 McKnight Foundation cho th\u1ea5y AI kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t c\u00f4ng c\u1ee5 t\u1ed1i \u01b0u h\u00f3a ho\u1ea1t \u0111\u1ed9ng m\u00e0 c\u00f2n l\u00e0 m\u1ed9t ch\u1ea5t x\u00fac t\u00e1c cho s\u1ef1 thay \u0111\u1ed5i x\u00e3 h\u1ed9i t\u00edch c\u1ef1c. B\u1eb1ng c\u00e1ch trao quy\u1ec1n cho nh\u00e2n vi\u00ean v\u00e0 t\u0103ng c\u01b0\u1eddng kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn, c\u00e1c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn c\u00f3 th\u1ec3 khu\u1ebfch \u0111\u1ea1i t\u00e1c \u0111\u1ed9ng c\u1ee7a m\u00ecnh m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

\n\"M\u1ed9t
\n<\/figure>\n

Doanh nghi\u1ec7p v\u00e0 c\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 t\u00ecm hi\u1ec3u th\u00eam v\u1ec1 c\u00e1ch Microsoft h\u1ed7 tr\u1ee3 c\u00e1c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn<\/a> v\u00e0 c\u00e1ch tri\u1ec3n khai AI m\u1ed9t c\u00e1ch an to\u00e0n v\u00e0 b\u1ea3o m\u1eadt \u0111\u1ec3 h\u1ed7 tr\u1ee3 c\u00e1c nhu c\u1ea7u kinh doanh.<\/p>","protected":false},"excerpt":{"rendered":"

C\u00e1c t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn \u0111ang t\u00edch c\u1ef1c \u1ee9ng d\u1ee5ng Microsoft 365 Copilot \u0111\u1ec3 kh\u00f4ng ch\u1ec9 t\u0103ng n\u0103ng su\u1ea5t m\u00e0 c\u00f2n th\u00fac \u0111\u1ea9y m\u1ea1nh m\u1ebd v\u0103n h\u00f3a h\u00f2a nh\u1eadp trong n\u1ed9i b\u1ed9 v\u00e0 lan t\u1ecfa s\u1ef1 c\u00f4ng b\u1eb1ng ra c\u1ed9ng \u0111\u1ed3ng. Tr\u1ee3 l\u00fd AI n\u00e0y \u0111ang tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 chi\u1ebfn l\u01b0\u1ee3c, gi\u00fap c\u00e1c…<\/p>","protected":false},"author":15,"featured_media":12417,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-12420","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ms-blogs"],"acf":[],"yoast_head":"\nMicrosoft 365 Copilot gi\u00fap t\u1ed5 ch\u1ee9c phi l\u1ee3i nhu\u1eadn t\u0103ng n\u0103ng su\u1ea5t v\u00e0 h\u00f2a nh\u1eadp | CMC Telecom<\/title>\n<meta name=\"description\" content=\"\u0110\u1ed1i t\u00e1c Tier-1 Solutions Provider c\u1ee7a Microsoft t\u1ea1i Vi\u1ec7t Nam\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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