{"id":11685,"date":"2026-06-02T08:51:58","date_gmt":"2026-06-02T01:51:58","guid":{"rendered":"https:\/\/microsoft.cmctelecom.vn\/microsoft-va-cac-ngan-hang-lon-dung-ai-agent-tu-dong-hoa-tai-tro-thuong-mai\/"},"modified":"2026-06-03T11:14:39","modified_gmt":"2026-06-03T04:14:39","slug":"microsoft-va-cac-ngan-hang-lon-dung-ai-agent-tu-dong-hoa-tai-tro-thuong-mai","status":"publish","type":"post","link":"https:\/\/microsoft.cmctelecom.vn\/en\/microsoft-va-cac-ngan-hang-lon-dung-ai-agent-tu-dong-hoa-tai-tro-thuong-mai\/","title":{"rendered":"Microsoft v\u00e0 c\u00e1c ng\u00e2n h\u00e0ng l\u1edbn d\u00f9ng AI agent t\u1ef1 \u0111\u1ed9ng h\u00f3a t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i"},"content":{"rendered":"

Ng\u00e0y 20\/4\/2026, Microsoft \u0111\u00e3 c\u00f4ng b\u1ed1 m\u1ed9t d\u1ef1 \u00e1n h\u1ee3p t\u00e1c \u0111\u1ed9t ph\u00e1 c\u00f9ng c\u00e1c ng\u00e2n h\u00e0ng h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi nh\u1eb1m gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c c\u1ed1 h\u1eefu trong ng\u00e0nh t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i. M\u1ed9t gi\u1ea3i ph\u00e1p b\u1eb1ng ch\u1ee9ng kh\u00e1i ni\u1ec7m (POC) m\u1edbi cho th\u1ea5y c\u00e1ch agentic AI<\/em> (AI t\u00e1c t\u1eed – c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 l\u1eadp k\u1ebf ho\u1ea1ch v\u00e0 h\u00e0nh \u0111\u1ed9ng) c\u00f3 th\u1ec3 x\u1eed l\u00fd c\u00e1c v\u1ea5n \u0111\u1ec1 t\u1ed3n t\u1ea1i l\u00e2u n\u0103m, mang l\u1ea1i tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch v\u00e0 t\u00edch h\u1ee3p h\u01a1n cho kh\u00e1ch h\u00e0ng.<\/p>\n

M\u1eb7c d\u00f9 ng\u00e0nh d\u1ecbch v\u1ee5 t\u00e0i ch\u00ednh \u0111ang nhanh ch\u00f3ng \u1ee9ng d\u1ee5ng AI, l\u0129nh v\u1ef1c t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i v\u1eabn c\u00f2n ph\u1ee5 thu\u1ed9c nhi\u1ec1u v\u00e0o quy tr\u00ecnh gi\u1ea5y t\u1edd. M\u1ed9t l\u00f4 h\u00e0ng th\u01b0\u01a1ng m\u1ea1i qu\u1ed1c t\u1ebf trung b\u00ecnh c\u00f3 th\u1ec3 li\u00ean quan \u0111\u1ebfn 50 t\u00e0i li\u1ec7u ri\u00eang bi\u1ec7t, trao \u0111\u1ed5i gi\u1eefa 30 b\u00ean li\u00ean quan. \u01af\u1edbc t\u00ednh c\u00f3 h\u01a1n 4 t\u1ef7 t\u00e0i li\u1ec7u \u0111\u01b0\u1ee3c lu\u00e2n chuy\u1ec3n trong h\u1ec7 th\u1ed1ng th\u01b0\u01a1ng m\u1ea1i to\u00e0n c\u1ea7u m\u1ed7i ng\u00e0y, nh\u01b0ng ch\u1ec9 1-2% trong s\u1ed1 \u0111\u00f3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd k\u1ef9 thu\u1eadt s\u1ed1.<\/p>\n

POC h\u1ee3p t\u00e1c \u0111\u1ec3 tinh gi\u1ea3n trao \u0111\u1ed5i d\u1eef li\u1ec7u<\/h2>\n

Trong m\u1ed9t n\u1ed7 l\u1ef1c h\u1ee3p t\u00e1c v\u1edbi c\u00e1c ng\u00e2n h\u00e0ng ANZ<\/strong>, HSBC<\/strong> v\u00e0 Lloyds<\/strong>, Microsoft \u0111\u00e3 x\u00e2y d\u1ef1ng m\u1ed9t gi\u1ea3i ph\u00e1p POC c\u00f4ng ngh\u1ec7 ch\u1ee9ng minh ti\u1ec1m n\u0103ng c\u1ee7a c\u00e1c AI agent, \u0111\u01b0\u1ee3c v\u1eadn h\u00e0nh b\u1edfi c\u00e1c m\u00f4 h\u00ecnh ng\u00f4n ng\u1eef l\u1edbn (LLM), trong vi\u1ec7c chuy\u1ec3n \u0111\u1ed5i quy tr\u00ecnh t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i. Nguy\u00ean m\u1eabu n\u00e0y cho th\u1ea5y c\u00e1ch AI c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c nh\u00fang tr\u1ef1c ti\u1ebfp v\u00e0o h\u1ec7 th\u1ed1ng ERP \u0111\u1ec3 tr\u00edch xu\u1ea5t, x\u00e1c th\u1ef1c v\u00e0 truy\u1ec1n d\u1eef li\u1ec7u th\u01b0\u01a1ng m\u1ea1i c\u00f3 c\u1ea5u tr\u00fac \u0111\u1ebfn c\u00e1c ng\u00e2n h\u00e0ng m\u1ed9t c\u00e1ch k\u1ef9 thu\u1eadt s\u1ed1, cho ph\u00e9p t\u00edch h\u1ee3p li\u1ec1n m\u1ea1ch d\u1ef1a tr\u00ean c\u00e1c ti\u00eau chu\u1ea9n chung.<\/p>\n

\u0110\u01b0\u1ee3c tr\u00ecnh di\u1ec5n t\u1ea1i h\u1ed9i ngh\u1ecb Sibos 2025 \u1edf Frankfurt, \u0110\u1ee9c, POC n\u00e0y \u0111\u00e3 s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 AI v\u00e0 API ti\u00ean ti\u1ebfn, c\u00f9ng v\u1edbi framework Key Trade Documents and Data Elements (KTDDE) do S\u00e1ng ki\u1ebfn Ti\u00eau chu\u1ea9n K\u1ef9 thu\u1eadt s\u1ed1 (DSI) c\u1ee7a Ph\u00f2ng Th\u01b0\u01a1ng m\u1ea1i Qu\u1ed1c t\u1ebf (ICC) ph\u00e1t tri\u1ec3n. M\u1ee5c ti\u00eau l\u00e0 cho ph\u00e9p trao \u0111\u1ed5i d\u1eef li\u1ec7u phi t\u1eadp trung, end-to-end d\u1ef1a tr\u00ean c\u00e1c y\u1ebfu t\u1ed1 d\u1eef li\u1ec7u c\u1ed1t l\u00f5i \u0111\u00e3 \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a.<\/p>\n

Trong bu\u1ed5i demo, POC \u0111\u00e3 m\u00f4 ph\u1ecfng m\u1ed9t c\u00f4ng ty b\u00e1n h\u00e0ng nh\u1eadn \u0111\u01b0\u1ee3c th\u01b0 t\u00edn d\u1ee5ng (Letter of Credit – LC) theo \u0111\u1ecbnh d\u1ea1ng MT700. M\u1ed9t AI agent \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean m\u00f4 h\u00ecnh AI t\u1ea1o sinh \u0111\u00e3 t\u1ef1 \u0111\u1ed9ng ph\u00e2n t\u00edch LC, x\u00e1c \u0111\u1ecbnh c\u00e1c y\u1ebfu t\u1ed1 d\u1eef li\u1ec7u ch\u00ednh (nh\u01b0 th\u00f4ng tin ng\u01b0\u1eddi mua\/b\u00e1n, s\u1ed1 ti\u1ec1n, \u0111i\u1ec1u kho\u1ea3n v\u1eadn chuy\u1ec3n, ng\u00e0y th\u00e1ng) v\u00e0 \u0111\u1ed1i chi\u1ebfu ch\u00fang v\u1edbi h\u00f3a \u0111\u01a1n v\u00e0 d\u1eef li\u1ec7u v\u1eadn chuy\u1ec3n trong ERP. AI agent \u0111\u00e3 nhanh ch\u00f3ng ph\u00e1t hi\u1ec7n s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 d\u1eef li\u1ec7u gi\u1eefa c\u00e1c t\u00e0i li\u1ec7u (v\u00ed d\u1ee5: ti\u1ec1n t\u1ec7 v\u00e0 s\u1ed1 ti\u1ec1n) v\u00e0 \u0111\u1ec1 xu\u1ea5t ch\u1ec9nh s\u1eeda b\u1eb1ng ng\u00f4n ng\u1eef t\u1ef1 nhi\u00ean. Sau khi \u0111\u01b0\u1ee3c x\u00e1c minh, d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c truy\u1ec1n \u0111\u1ebfn ng\u00e2n h\u00e0ng m\u1ed9t c\u00e1ch an to\u00e0n.<\/p>\n

T\u01b0\u01a1ng t\u00e1c h\u1ed9i tho\u1ea1i v\u00e0 qu\u1ea3n tr\u1ecb r\u1ee7i ro th\u00f4ng minh<\/h2>\n

\u0110i\u1ec3m \u0111\u1ed9t ph\u00e1 c\u1ee7a POC l\u00e0 cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng t\u01b0\u01a1ng t\u00e1c v\u1edbi d\u1eef li\u1ec7u trong t\u00e0i li\u1ec7u th\u01b0\u01a1ng m\u1ea1i th\u00f4ng qua giao di\u1ec7n AI h\u1ed9i tho\u1ea1i. V\u00ed d\u1ee5, m\u1ed9t gi\u00e1m \u0111\u1ed1c t\u00e0i ch\u00ednh c\u00f3 th\u1ec3 h\u1ecfi AI agent: \u201cTh\u01b0 t\u00edn d\u1ee5ng n\u00e0y c\u00f3 tu\u00e2n th\u1ee7 c\u00e1c \u0111i\u1ec1u kho\u1ea3n \u0111\u00e3 th\u1ecfa thu\u1eadn kh\u00f4ng?\u201d v\u00e0 nh\u1eadn \u0111\u01b0\u1ee3c c\u00e2u tr\u1ea3 l\u1eddi t\u1ee9c th\u00ec d\u1ef1a tr\u00ean c\u1ea3 d\u1eef li\u1ec7u ERP v\u00e0 t\u00e0i li\u1ec7u c\u1ee7a b\u00ean th\u1ee9 ba.<\/p>\n

Nh\u1edd kh\u1ea3 n\u0103ng hi\u1ec3u ng\u1eef c\u1ea3nh c\u1ee7a LLM, c\u00e1c AI agent c\u00f3 th\u1ec3 gi\u00fap ph\u00e1t hi\u1ec7n c\u00e1c d\u1ea5u hi\u1ec7u \u0111\u00e1ng ng\u1edd, ch\u1eb3ng h\u1ea1n nh\u01b0 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn c\u00e1c th\u1ef1c th\u1ec3 b\u1ecb tr\u1eebng ph\u1ea1t ho\u1eb7c m\u00f4 t\u1ea3 kh\u00f4ng r\u00f5 r\u00e0ng v\u1ec1 h\u00e0ng h\u00f3a l\u01b0\u1ee1ng d\u1ee5ng. B\u1eb1ng c\u00e1ch tham chi\u1ebfu c\u00e1c khung ph\u00e1p l\u00fd, c\u00e1c agent n\u00e0y c\u00f3 th\u1ec3 c\u1ea3nh b\u00e1o s\u1edbm v\u1ec1 r\u1ee7i ro tu\u00e2n th\u1ee7 ti\u1ec1m \u1ea9n, cho ph\u00e9p can thi\u1ec7p ch\u1ee7 \u0111\u1ed9ng tr\u01b0\u1edbc khi giao d\u1ecbch \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh.<\/p>\n

Gi\u1ea3i ph\u00e1p n\u00e0y mang l\u1ea1i nhi\u1ec1u l\u1ee3i \u00edch ti\u1ec1m n\u0103ng:<\/p>\n

    \n
  • Gi\u1ea3m sai l\u1ec7ch t\u00e0i li\u1ec7u<\/strong> b\u1eb1ng c\u00e1ch x\u00e1c th\u1ef1c d\u1eef li\u1ec7u t\u1ea1i ngu\u1ed3n.<\/li>\n
  • C\u1ea3i thi\u1ec7n \u0111\u1ed9 ch\u00ednh x\u00e1c v\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m to\u00e1n<\/strong> th\u00f4ng qua d\u1eef li\u1ec7u c\u00f3 c\u1ea5u tr\u00fac, m\u00e1y c\u00f3 th\u1ec3 \u0111\u1ecdc \u0111\u01b0\u1ee3c.<\/li>\n
  • H\u1ed7 tr\u1ee3 kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c<\/strong> (interoperability<\/em>) d\u1ef1a tr\u00ean ti\u00eau chu\u1ea9n gi\u1eefa c\u00e1c h\u1ec7 th\u1ed1ng ERP, n\u1ec1n t\u1ea3ng ng\u00e2n h\u00e0ng v\u00e0 m\u1ea1ng l\u01b0\u1edbi logistics.<\/li>\n
  • R\u00fat ng\u1eafn th\u1eddi gian nh\u1eadn t\u00e0i tr\u1ee3<\/strong> b\u1eb1ng c\u00e1ch lo\u1ea1i b\u1ecf s\u1ef1 ph\u1ee5 thu\u1ed9c v\u00e0o gi\u1ea5y t\u1edd.<\/li>\n
  • T\u0103ng c\u01b0\u1eddng qu\u1ea3n tr\u1ecb r\u1ee7i ro v\u00e0 tu\u00e2n th\u1ee7<\/strong> b\u1eb1ng c\u00e1ch t\u1ef1 \u0111\u1ed9ng ki\u1ec3m tra d\u1eef li\u1ec7u th\u01b0\u01a1ng m\u1ea1i.<\/li>\n<\/ul>\n

    T\u1ea7m nh\u00ecn chung v\u1ec1 t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i s\u1ed1<\/h2>\n

    D\u1ef1 \u00e1n POC th\u00e0nh c\u00f4ng n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng d\u1ef1a tr\u00ean s\u1ef1 h\u1ee3p t\u00e1c ch\u1eb7t ch\u1ebd gi\u1eefa chuy\u00ean m\u00f4n c\u00f4ng ngh\u1ec7 AI c\u1ee7a Microsoft v\u00e0 kinh nghi\u1ec7m s\u00e2u s\u1eafc v\u1ec1 t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i c\u1ee7a c\u00e1c ng\u00e2n h\u00e0ng.<\/p>\n

    ANZ \u0111ang kh\u00e1m ph\u00e1 c\u00e1c c\u01a1 h\u1ed9i \u00e1p d\u1ee5ng AI \u0111\u1ec3 h\u1ed7 tr\u1ee3 quy tr\u00ecnh kinh doanh v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. B\u1eb1ng c\u00e1ch t\u00edch h\u1ee3p AI v\u00e0o h\u1ec7 th\u1ed1ng ERP c\u1ee7a doanh nghi\u1ec7p m\u1ed9t c\u00e1ch an to\u00e0n v\u00e0 c\u00f3 tr\u00e1ch nhi\u1ec7m, m\u1ee5c ti\u00eau c\u1ee7a ch\u00fang t\u00f4i l\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i tr\u1ef1c quan v\u00e0 t\u00edch h\u1ee3p h\u01a1n.
    \n\u2013 Hari Janakiraman<\/strong>, Head of Industry and Innovation, Transaction Banking, Institutional, ANZ<\/p>\n

    T\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i v\u1eabn ph\u1ee5 thu\u1ed9c qu\u00e1 nhi\u1ec1u v\u00e0o t\u00e0i li\u1ec7u, \u0111\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao ng\u00e0nh c\u00f4ng nghi\u1ec7p c\u1ea7n kh\u1ea3 n\u0103ng t\u01b0\u01a1ng t\u00e1c th\u1ef1c t\u1ebf. POC n\u00e0y cho th\u1ea5y vi\u1ec7c tu\u00e2n th\u1ee7 c\u00e1c framework nh\u01b0 KTDDE c\u1ee7a ICC c\u00f3 th\u1ec3 gi\u1ea3m thi\u1ec3u s\u1ef1 kh\u00e1c bi\u1ec7t v\u00e0 gi\u00fap di chuy\u1ec3n d\u1eef li\u1ec7u \u0111\u00e3 \u0111\u01b0\u1ee3c x\u00e1c th\u1ef1c m\u1ed9t c\u00e1ch an to\u00e0n t\u1eeb ERP \u0111\u1ebfn n\u1ec1n t\u1ea3ng ng\u00e2n h\u00e0ng, gi\u00fap th\u01b0\u01a1ng m\u1ea1i tr\u1edf n\u00ean d\u1ec5 ti\u1ebfp c\u1eadn v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n cho c\u00e1c c\u00f4ng ty \u1edf m\u1ecdi quy m\u00f4.
    \n\u2013 Bhriguraj Singh<\/strong>, Chief Product Officer, Global Trade Solutions, HSBC<\/p>\n

    B\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c ti\u00eau chu\u1ea9n m\u1edf, ch\u00fang ta c\u00f3 th\u1ec3 t\u00edch h\u1ee3p d\u1ec5 d\u00e0ng h\u01a1n v\u1edbi c\u00f4ng ngh\u1ec7 c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 c\u00e1c \u0111\u1ed1i t\u00e1c logistics. K\u1ebft h\u1ee3p v\u1edbi vi\u1ec7c trao \u0111\u1ed5i d\u1eef li\u1ec7u do AI \u0111i\u1ec1u khi\u1ec3n th\u00f4ng qua tr\u00ecnh k\u1ebft n\u1ed1i c\u1ee7a Microsoft, \u0111i\u1ec1u n\u00e0y cho ph\u00e9p th\u00f4ng tin l\u01b0u chuy\u1ec3n an to\u00e0n v\u00e0 ch\u00ednh x\u00e1c gi\u1eefa c\u00e1c n\u1ec1n t\u1ea3ng. Ch\u00fang t\u00f4i cam k\u1ebft x\u00e2y d\u1ef1ng m\u1ed9t m\u00f4i tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i k\u1ef9 thu\u1eadt s\u1ed1 k\u1ebft n\u1ed1i v\u00e0 h\u1ee3p t\u00e1c h\u01a1n.
    \n\u2013 Surath Sengupta<\/strong>, Head of Transaction Banking Products, Lloyds<\/p><\/blockquote>\n

    N\u1ec1n t\u1ea3ng c\u00f4ng ngh\u1ec7<\/h2>\n

    Nguy\u00ean m\u1eabu n\u00e0y \u0111\u01b0\u1ee3c x\u00e2y d\u1ef1ng tr\u00ean Microsoft Foundry<\/strong>, m\u1ed9t n\u1ec1n t\u1ea3ng h\u1ee3p nh\u1ea5t tr\u00ean Azure \u0111\u1ec3 ph\u00e1t tri\u1ec3n, tri\u1ec3n khai v\u00e0 qu\u1ea3n tr\u1ecb c\u00e1c \u1ee9ng d\u1ee5ng v\u00e0 agent AI. Foundry t\u1eadp h\u1ee3p c\u00e1c m\u00f4 h\u00ecnh, c\u00f4ng c\u1ee5, qu\u1ea3n tr\u1ecb v\u00e0 kh\u1ea3 n\u0103ng quan s\u00e1t d\u01b0\u1edbi m\u1ed9t m\u1eb7t ph\u1eb3ng \u0111i\u1ec1u khi\u1ec3n duy nh\u1ea5t, \u0111i\u1ec1u n\u00e0y r\u1ea5t quan tr\u1ecdng \u0111\u1ec3 x\u1eed l\u00fd d\u1eef li\u1ec7u th\u01b0\u01a1ng m\u1ea1i nh\u1ea1y c\u1ea3m v\u00e0 \u0111\u1ea3m b\u1ea3o an ninh c\u1ea5p doanh nghi\u1ec7p.<\/p>\n

    C\u00e1c m\u00f4 h\u00ecnh LLM l\u00e0 c\u1ed1t l\u00f5i, cung c\u1ea5p kh\u1ea3 n\u0103ng hi\u1ec3u s\u00e2u t\u00e0i li\u1ec7u, tr\u00edch xu\u1ea5t d\u1eef li\u1ec7u v\u00e0 t\u01b0\u01a1ng t\u00e1c h\u1ed9i tho\u1ea1i, v\u01b0\u1ee3t tr\u1ed9i h\u01a1n c\u00e1c h\u1ec7 th\u1ed1ng OCR truy\u1ec1n th\u1ed1ng. Microsoft m\u1eddi c\u00e1c t\u1ed5 ch\u1ee9c trong h\u1ec7 sinh th\u00e1i th\u01b0\u01a1ng m\u1ea1i\u2014ng\u00e2n h\u00e0ng, doanh nghi\u1ec7p, fintech v\u00e0 ch\u00ednh ph\u1ee7\u2014c\u00f9ng \u0111\u1ed5i m\u1edbi s\u00e1ng t\u1ea1o cho t\u01b0\u01a1ng lai c\u1ee7a th\u01b0\u01a1ng m\u1ea1i qu\u1ed1c t\u1ebf.<\/p>","protected":false},"excerpt":{"rendered":"

    Ng\u00e0y 20\/4\/2026, Microsoft \u0111\u00e3 c\u00f4ng b\u1ed1 m\u1ed9t d\u1ef1 \u00e1n h\u1ee3p t\u00e1c \u0111\u1ed9t ph\u00e1 c\u00f9ng c\u00e1c ng\u00e2n h\u00e0ng h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi nh\u1eb1m gi\u1ea3i quy\u1ebft nh\u1eefng th\u00e1ch th\u1ee9c c\u1ed1 h\u1eefu trong ng\u00e0nh t\u00e0i tr\u1ee3 th\u01b0\u01a1ng m\u1ea1i. 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